Q) Sometimes remotefile download is slow + progress bar results.

A) Many websites we support have enabled rate limiting therefore with the increase of downloads by the same IP Address (server) our IP Address will a get temporarily banned, To bypass this we have added an IP rotation feature. Sometimes you will see loading screen and the results take time to show up. Don't worry everything is normal and the software doing its work in the background and your file will be converted asap.

Q) How can i convert a video?

1) Copy the url of the video you want to convert.

2) Paste the url in the conversion box.

3) Select your a format type. eg. mp3, mp4, 3gp, f4v.

4) Click on Convert button, Wait for conversion to complete.

5) Click on Download your file button. Simple as that.

Q) When i'm downloading a converted video, audio i cannot convert another video, audio or unable to refresh the website.

A) The decision to prevent new video downloads/conversions during browser download is intentional, to prevent website abuse. Without this protection in place, any given user could potentially convert many, many videos almost simultaneously -- thereby giving that user a monopoly on (or more than his/her fair share of) your server's resources. So kindly wait until your current download finish before you convert another.

Q) How can I crop my file?

1) When conversion is done click on Edit File Further.

2) Drag the slider controls to crop your file.

3) Click on Ok, I’m Finished button.

4) Download your file.

Q) How can I edit the file’s information?

A) Editing the file’s information can be done in the *Edit File Further* section. Simply change the title , artist name , year etc by filling in each section.

How can I increase / decrease the video’s volume?

1) Click on “show more options” before you convert a video.

2) Drag the bar to adjust your preferred volume ( Note: Default volume is set at 100%.

3) Convert your video and enjoy downloading.

Q) I Get Error When I Try To Convert Video.

A) There are times that websites such as Youtube, Soundcloud etc... gets a new update and in order to make the conversions work, we also need to update our system "Tool" as well. If you are unable to convert any video at this time it’s because we are working on the new updates so try to visit us at a later time. We are sorry for the inconvenience.

Q) What Source Do You Support.

A) Currently our service supports only Youtube, Soundcloud, Pornhub, Tiktok, Dailymotion, Vimeo, Metacafe, Vk, Facebook, Twitter, Instagram, AOL, RedTube, Xvideos, Vivo, Google Drive. More will be added in the future.

Q) What Formats Do You Support.

A) Currently our system support conversions to the following formats. MP3, MP4, AAC, M4A, WEBM, 3GP, F4V.

Q) Is This Service Free?

A) The answer is a big YES, our service is free and always will be so enjoy as much as you can converting files.

Q) How long does it take to convert a video?

A) The duration may vary based on the length of the original video that you are trying to convert. It might take slightly longer to convert during busy periods due to heavy load on our servers.

This document was last updated on Jul 13, 2023